Frequently Asked Questions
Can we cut our own tree?
Most of our trees are already cut and standing on spikes, this allows you to look round the tree to choose the perfect one for you.
What types of tree do you sell?
We sell the traditional Norway Spruce, Nordman Fir and several varieties of Pot Grown trees.
For more details click here
Will you run out of trees if I buy my tree closer to Christmas?
As we grow the trees ourselves we are able to cut trees up to Christmas Eve, however there won't be as many trees to choose from at that stage.
Which type of tree does not drop its needles?
Nordman Fir trees are much better at holding their needles if looked after well and watered regularly. For more details click here
If my tree doesnt fit in the car do you deliver?
Cranleigh Garden Services deliver trees on our behalf. You will need to organise that with them on the day or ahead of time if you know your tree will be too long for your car. For details click here.
How long does it take to grow a 6ft Christmas tree?
It can take 10yrs to grow a 6ft Nordman Fir tree. For more details of how we grow our Christmas trees click here.
Is it true that I have to water my Christmas tree?
Yes, it is very important to water your tree regularly and keep it away from radiators and direct heat. For more information on how to care for your tree click here.
What are your opening times please?
Please click here for our full opening times
Are you open late any evening and to what time ?
We are open until 8pm on two Thursdays in December. As soon as we have finalised dates we will let you know.
Is there somewhere we can get a drink and something to eat?
We have 140 Field Cafe at the farm over the weekends. For more details click here.
Are there any shops there where we can buy Christmas Decorations?
We have 2 decorations and gift shops here at the farm. For contact details click here.
Do you have a Santas Grotto?
Santa arrives at the farm 1st December midday. He will be here each weekend in December up to 23rd December. For more details and prices please click here.
Do you charge entry to the farm?
No it is free to visit the Christmas tree farm and the parking is free.
Can we feed the reindeer?
Unfortunately you must not feed our reindeer as they are on a strict diet any any changes can make them very sick. For more interesting facts about our reindeer click here.
Can we bring our dog?
Dogs are very welcome, but must be kept on a lead please.
Do you take credit cards?
We accept all major credit cards. We do not accept diners cards.
How do I find you?
We are just outside Shamley Green towards Cranleigh on the Guildford Road. For our full address and a map please click here.
If we have not answered your question above please do not hesitate to contact us on 01483 271770 or email us at firstname.lastname@example.org.